Terms of Service for Northbridge Psychology Education Inc.

Effective Date: September 23, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the educational services, programs, content, materials, websites, registration systems, communications, and related offerings provided by Northbridge Psychology Education Inc. (“Northbridge Psychology Education Inc.,” “we,” “us,” or “our”).

By registering for, accessing, purchasing, or participating in any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

Our services are educational in nature and are offered as a Psychology-Class business, including introductory psychology workshops, academic tutoring for psychology courses, study skills and exam preparation sessions, research methods and statistics support, mental wellness education seminars, and career pathway guidance for psychology students.

2. Scope of Services

Northbridge Psychology Education Inc. provides non-clinical educational services designed to support learning, academic development, and general knowledge related to psychology and student success. Our services may include:

  • Introductory psychology workshops;
  • Academic tutoring for psychology courses;
  • Study skills and exam preparation sessions;
  • Research methods and statistics support;
  • Mental wellness education seminars;
  • Career pathway guidance for psychology students.

Our services do not include psychotherapy, psychological diagnosis, psychiatric treatment, emergency services, or any regulated health-care service. Any reference to mental wellness is for educational purposes only and must not be interpreted as medical, psychological, or therapeutic advice.

We reserve the right to modify, suspend, or discontinue any service, session, program, or feature at any time, with or without notice, subject to applicable law and any separate written agreement.

3. User Obligations and Responsibilities

You agree to:

  • Provide accurate, current, and complete information when registering or communicating with us;
  • Use our services only for lawful, educational, and personal or authorized academic purposes;
  • Attend sessions prepared and participate respectfully;
  • Comply with all instructions, policies, schedules, and technical requirements communicated by us;
  • Not record, reproduce, distribute, or share any session or material without our prior written consent, except as expressly permitted by law;
  • Not engage in harassment, abusive conduct, discrimination, disruption, plagiarism, cheating, or any behavior that interferes with our services or other participants;
  • Not use our services to substitute for licensed professional advice where such advice is required, including medical, psychological, legal, financial, or academic disciplinary advice.

You are solely responsible for your decisions, actions, and academic conduct arising from your use of our services.

If you are under the age of majority in your province or territory of residence, you may only use our services with the consent and supervision of a parent, guardian, or other legally authorized representative, where required by law.

4. Payment Terms and Conditions

Fees, session rates, package prices, and any applicable taxes will be communicated at the time of booking, registration, or invoicing. Unless otherwise stated in writing, all fees are due in Canadian dollars (CAD).

  • Payment must be made by the method(s) we accept at the time of purchase or registration.
  • We may require full or partial payment in advance to confirm a booking.
  • Late or failed payments may result in suspension, cancellation, or refusal of services.
  • Where applicable, taxes will be added in accordance with Canadian and Quebec law.
  • You are responsible for any charges imposed by your payment provider or financial institution.

Unless otherwise stated, all sales are final subject to the cancellation and refund policy in Section 5.

5. Cancellation and Refund Policy

Cancellations and rescheduling requests should be made as early as possible and in accordance with any specific booking terms provided for the service.

  • If you cancel within the time period stated in your booking confirmation or service description, you may be eligible for a full or partial refund or credit, as applicable.
  • If you cancel after the applicable deadline, fail to attend, arrive late, or are unable to participate due to your own circumstances, fees may not be refunded.
  • We may, at our discretion, offer a make-up session, credit, or partial refund in exceptional circumstances.
  • Where we cancel a session without providing an alternative date or reasonable substitute, you will generally be entitled to a refund of the fees paid for that specific session or service, subject to applicable law.
  • Refunds, if approved, will be processed using the original payment method where reasonably practicable.

Certain services, prepaid packages, or digital materials may be non-refundable if this is disclosed at the time of purchase and permitted by law.

6. Liability Limitations

To the fullest extent permitted by applicable law, Northbridge Psychology Education Inc., its directors, officers, employees, contractors, tutors, facilitators, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of data, loss of opportunity, or academic outcomes, arising from or relating to your use of our services.

Our services are provided on an “as available” and “as is” basis, without warranties of any kind, whether express or implied, except as required by law.

Without limiting the foregoing:

  • We do not guarantee any academic, employment, admission, certification, or personal outcome;
  • We do not warrant that materials will be error-free, uninterrupted, or suitable for every user’s needs;
  • You remain responsible for how you apply information provided through our services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for gross negligence, intentional misconduct, or any non-excludable statutory rights.

7. Intellectual Property Rights

All content, course materials, slides, documents, handouts, recordings, worksheets, assessments, logos, trademarks, designs, and other intellectual property provided by Northbridge Psychology Education Inc. are owned by or licensed to us and are protected by applicable intellectual property laws.

Unless expressly authorized in writing, you may not copy, modify, reproduce, republish, upload, post, distribute, sell, sublicense, or create derivative works from our materials. You are granted a limited, non-exclusive, non-transferable, revocable license to use materials solely for your personal, non-commercial, educational use in connection with the services you purchase or attend.

Any feedback, suggestions, or ideas you submit to us may be used by us without restriction, compensation, or obligation to you, to the extent permitted by law.

8. Data Protection and Privacy

We collect, use, disclose, and retain personal information in accordance with applicable Canadian privacy laws, including, where applicable, Quebec’s private-sector privacy legislation and other relevant federal or provincial requirements.

Personal information may be used for purposes including:

  • Registering and managing your participation;
  • Processing payments and issuing receipts;
  • Communicating about scheduling, service updates, and support;
  • Improving our services, content, and administration;
  • Complying with legal and regulatory obligations.

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

By using our services, you consent to the collection, use, and disclosure of your personal information as described in our privacy practices and as required to deliver the services. If we provide a separate privacy policy, that policy forms part of our privacy framework and should be read together with these Terms.

9. Force Majeure

We are not responsible for any delay, interruption, cancellation, or failure to perform caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, fire, flood, severe weather, epidemics or pandemics, public health measures, labour disruptions, power failures, internet outages, acts of government, war, terrorism, civil unrest, or supplier failures.

In the event of force majeure, we may reschedule, substitute delivery methods, suspend services, or cancel affected services without liability to the extent permitted by law.

10. Changes to Terms

We may update or revise these Terms from time to time to reflect changes in our services, business practices, or legal requirements. The updated Terms will be posted with a revised effective date. Your continued use of our services after the revised Terms become effective constitutes acceptance of the changes.

If a change materially affects your rights or obligations, we may provide additional notice where required by law.

11. Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to any mandatory consumer protection or other non-waivable rights under applicable law, you agree that the courts located in Montreal, Quebec, shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or our services.

12. Contact Information

If you have questions, concerns, or requests regarding these Terms or our services, please contact:

Northbridge Psychology Education Inc.
Suite 204, 1810 McGill College Avenue
Montreal, QC H3A 3J6
Canada

Email: [email protected]
Phone: +1 (514) 782-9463

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be interpreted to give maximum effect to its intent and, if necessary, deemed severed from these Terms. The remaining provisions shall continue in full force and effect.

By using the services of Northbridge Psychology Education Inc., you acknowledge that you have read, understood, and agreed to these Terms of Service.

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