What services does Northbridge Psychology Education offer in your Psychology-Class programs?

Northbridge Psychology Education offers Psychology-Class programs focused on psychology, behaviour, self-study, and interactive learning. The sessions typically include guided explanations, discussion prompts, and exercises that help learners explore concepts in a practical way.

What is usually included in a Psychology-Class session?

A session usually includes structured teaching, short self-study tasks, and interactive exercises that support understanding and reflection. Depending on the topic, the class may also involve behaviour-focused activities, examples, and guided practice to help learners apply what they are studying.

How are pricing and quotes for Psychology classes calculated?

Pricing is usually based on the format of the class, the length of the session, and whether the work is one-on-one or in a small group. If the class includes interactive exercises, self-study materials, or custom planning around behaviour or psychology topics, that can also affect the final quote.

What factors can change the cost of a Psychology-Class program?

The cost can vary depending on how much preparation is needed, the number of sessions, and the level of customization requested. In Canada, fees may also differ if the program includes practice exercises, study guides, or a more hands-on interactive approach tailored to a specific learning goal.

How do I get started with Northbridge Psychology Education?

The easiest way to begin is to send a message through our contact form or email with a brief note about what you want to focus on in Psychology, Behaviour, Self-Study, Interactive, or Exercises. After that, we usually reply with the next steps and help you understand what kind of class or session format may fit your goals.

Northbridge Psychology Education

Effective Date: September 23, 2026

1. Introduction and Company Information

This Privacy Policy explains how Northbridge Psychology Education Inc. collects, uses, discloses, stores, and protects personal information in the course of providing psychology-related educational services and classes (the “Services”) in Canada. Northbridge Psychology Education Inc. is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable provincial privacy laws, as well as the Act Respecting the Protection of Personal Information in the Private Sector (Quebec), as amended by Law 25, where applicable.

Northbridge Psychology Education Inc.

Suite 204, 1810 McGill College Avenue, Montreal, QC H3A 3J6, Canada

Email: [email protected]

Phone: +1 (514) 782-9463

For the purpose of this Privacy Policy, “personal information” means information about an identifiable individual, including information that can reasonably be linked to that person, directly or indirectly.

2. Data Collection and Processing

Northbridge Psychology Education Inc. may collect personal information directly from you, automatically through your interactions with our website or digital services, and from third parties where permitted by law.

Depending on your interactions with us, we may collect the following categories of information:

Identification and contact information: name, email address, phone number, mailing address, billing address, and other contact details.
Account and registration information: login credentials, class registration details, attendance records, and communication preferences.
Educational and service-related information: course selections, participation records, feedback, evaluations, and records of your use of our Services.
Payment information: transaction details, payment status, and limited billing information. Payment card data is generally processed by our payment processors and not stored by us unless necessary and permitted.
Technical and usage information: IP address, browser type, device identifiers, operating system, pages viewed, time spent on the site, and referral information.
Communications: messages, inquiries, support requests, feedback, and any information you choose to provide to us.
Sensitive information: in limited circumstances, information relating to learning needs, accommodations, or other sensitive information you voluntarily provide. We only collect sensitive information where necessary and with appropriate consent or as otherwise authorized by law.

We collect and process personal information only to the extent necessary for the purposes described in this Privacy Policy and in a manner consistent with Canadian privacy law principles such as accountability, identifying purposes, consent, limiting collection, limiting use, disclosure, and retention, accuracy, safeguards, and openness.

3. Purpose of Data Processing

Northbridge Psychology Education Inc. processes personal information for the following purposes:

To register individuals for classes, workshops, and related educational offerings;
To provide, administer, and improve our Services;
To communicate with you about scheduling, logistics, updates, and support;
To process payments, invoices, refunds, and related financial transactions;
To maintain internal records, attendance logs, and service history;
To respond to inquiries, feedback, complaints, and requests;
To personalize and enhance user experience;
To monitor website performance, security, and analytics;
To comply with legal and regulatory obligations;
To prevent fraud, abuse, unauthorized access, and other security incidents;
To enforce our policies, terms, and agreements;
To send marketing communications where permitted by law and, where required, with your consent;
To support accessibility and accommodation requests;
To carry out any other purpose to which you consent or that is otherwise permitted or required by applicable law.

4. Legal Basis for Processing

Under Canadian privacy laws, we generally rely on consent as the primary basis for collecting, using, and disclosing personal information, subject to statutory exceptions where consent is not required or where processing is authorized by law.

Northbridge Psychology Education Inc. may process personal information based on one or more of the following grounds:

Consent: express or implied consent, depending on the sensitivity of the information and the context;
Contractual necessity: where processing is necessary to provide the Services you request or to take steps at your request prior to entering into an agreement;
Legal obligation: where processing is necessary to comply with legal, tax, accounting, or regulatory requirements;
Legitimate business purposes: where permitted by law, such as for fraud prevention, service improvement, administration, or security;
Other lawful bases: where collection, use, or disclosure is otherwise authorized or required by applicable Canadian law.

Where sensitive personal information is involved, we will generally seek express consent unless a legal exception applies.

5. Data Sharing and Third Parties

Northbridge Psychology Education Inc. may share personal information with third parties in limited circumstances, including:

Service providers: vendors that perform services on our behalf such as hosting, email delivery, payment processing, analytics, customer support, scheduling, and IT security;
Professional advisors: legal counsel, accountants, auditors, insurers, and other advisors subject to confidentiality obligations;
Regulators and authorities: when required by law, court order, or government request;
Business transfers: in connection with a merger, reorganization, financing, acquisition, sale, or transfer of assets, subject to appropriate protections;
Other third parties: where you request or authorize disclosure, or where disclosure is otherwise permitted by law.

We require service providers to use personal information only for the services they provide to us and to implement appropriate safeguards. However, some third parties may process information under their own privacy policies, and we encourage you to review those policies.

We do not sell personal information in exchange for money. If our practices change in the future, we will update this Privacy Policy and, where required by law, obtain appropriate consent.

6. Data Transfer to Third Countries

Personal information may be stored, processed, or accessed outside of Canada, including in other provinces or in foreign jurisdictions where our service providers or their systems are located. As a result, personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those locations.

Northbridge Psychology Education Inc. takes reasonable steps to ensure that any cross-border transfers are protected by appropriate contractual, technical, and organizational safeguards consistent with the sensitivity of the information and applicable law.

7. Storage Duration

Northbridge Psychology Education Inc. retains personal information only as long as necessary for the purposes for which it was collected, or as required or permitted by law.

Retention periods may vary depending on the type of information and the reasons for collection. In general:

Registration, attendance, and service records are retained for the duration of the relationship and for a reasonable period afterward;
Financial and tax records are retained for the period required by applicable accounting and tax laws;
Communication records are retained as needed to address inquiries, disputes, or ongoing support;
Security and system logs are retained for a limited period necessary for monitoring and protection purposes.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with our retention practices and applicable law.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information held by Northbridge Psychology Education Inc.:

Access: to request confirmation of whether we hold personal information about you and to obtain a copy of that information;
Rectification: to request correction of inaccurate, incomplete, or outdated information;
Erasure: to request deletion of personal information in certain circumstances, subject to legal retention obligations and exceptions;
Restriction: to request that we limit the use or disclosure of personal information in certain circumstances;
Data portability: where applicable under Quebec law or other applicable law, to receive computerized personal information collected from you in a structured and commonly used technological format and, where applicable, request transfer to another organization;
Objection: to object to certain processing activities where permitted by law, including certain direct marketing communications;
Information about automated decision-making: if applicable, to request information about any decision based exclusively on automated processing that significantly affects you.

To exercise any of these rights, please contact us using the details provided in the Contact Information section. We may request information necessary to verify your identity before responding to your request.

9. Withdrawal of Consent

Where our processing of personal information is based on your consent, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain Services to you. For example, if you withdraw consent for essential communications, registration processing, or payment-related processing, we may not be able to continue providing some or all of the Services.

To withdraw consent, contact Northbridge Psychology Education Inc. at [email protected]. We will explain any consequences of withdrawal where relevant.

10. Right to Complain

If you have concerns about how Northbridge Psychology Education Inc. handles your personal information, we encourage you to contact us first so that we may attempt to resolve your concern.

You may also have the right to file a complaint with the appropriate privacy regulator, including:

In Canada: the Office of the Privacy Commissioner of Canada, where PIPEDA applies;
In Quebec: the Commission d’accès à l’information du Québec, where applicable.

We will cooperate with privacy regulators as required by law.

11. Data Security

Northbridge Psychology Education Inc. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

These safeguards may include, as appropriate:

Access controls and role-based permissions;
Encrypted data transmission where feasible;
Secure storage and password protections;
Staff confidentiality obligations and privacy training;
Monitoring for suspicious activity and security incidents;
Vendor due diligence and contractual protections.

No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security. If we become aware of a privacy or security incident involving personal information, we will respond in accordance with applicable law, including any breach notification obligations.

12. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:

Northbridge Psychology Education Inc.
Suite 204, 1810 McGill College Avenue
Montreal, QC H3A 3J6
Canada

Email: [email protected] Phone: +1 (514) 782-9463

We aim to respond to privacy inquiries in a timely manner and in accordance with applicable legal requirements.

13. Changes to Privacy Policy

Northbridge Psychology Education Inc. may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory guidance.

When we make material changes, we will take reasonable steps to notify you, such as by posting the updated Privacy Policy on our website and updating the effective date, and, where required, by providing additional notice or seeking consent.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect personal information.

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